Privacy Policy

At Alphaex.net, we value Your trust & respect Your privacy. This Privacy Policy provides You with details about the manner in which Your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By visiting Alphaex.net You expressly give us consent to use & disclose Your personal information in accordance with this Privacy Policy. If You do not agree to the terms of the policy, please do not use or access Alphaex.net. Our privacy policy may change at any time without prior notification. To make sure that You are aware of any changes, kindly review the policy periodically.
Collecting Personal Information

If you wish to transact on and use the Site, Alphaex.net will collect information about you, including Personal Information. The Personal Information most often collected and maintained in a customer file includes, but is not limited to, name, address for service, government identification, and banking information.

    Establish and maintain a responsible commercial relationship with you;
    Understand your needs and your eligibility for products and services;
    Inform you about trading and financing features;
    Provide information to you about developments and new products, including changes and enhancements to the Site;
    Develop, enhance, and market products and services, and provide products and services to you;
    Process billing and collection of any fees;
    Conduct surveys and get feedback from you;
    Deliver products and services to you;
    Provide you with news and other matters of general interest to you as a Alphaex.net customer; and,
    To meet Alphaex.net’s legal and regulatory requirements.

Consent
By using Alphaex.net and/or by providing Your information, You consent to the collection and use of the information You disclose on Alphaex.net in accordance with this Privacy Policy, including but not limited to Your consent for sharing Your information as per this privacy policy.

Use of Personal Information
We use personal information to provide You with services You explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform You about offers, products, services, updates, customize Your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc. We may occasionally ask You to complete optional online surveys. These surveys may ask You for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize Your experience at Alphaex.net, providing You with content that we think You might be interested in and to display content according to Your preferences.

Cookies
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Alphaex.net uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if You previously provided personally identifiable information, cookies may be tied to such information. Aggregated cookie and tracking information may be shared with third parties.
Accessing Your Personal Information

You may access and verify your Personal Information held by Alphaex.net, by submitting a written request to: support@alphaex.net

Security
Alphaex.net has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever You change or access Your account information, we offer the use of a secure server. Once Your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

Alphaex.net does its best to protect and safeguard Personal Information, but there are protective measures you should take, as well. Do not share your Personal Information with others unless you clearly understand the purpose of their request for it and you know with whom you are dealing. Do not keep sensitive Personal Information in your e-mail inbox or on Webmail. If you are asked to assign passwords to connect you to your Personal Information, you should use a secure password and always use two-factor authentication (2FA), where available. You should change your password regularly.