Friendly Asked Questions

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Deposit of crypto currency usually depends upon the time taken by public ledger (Depending upon transaction lead, it may vary from 30 minutes to 24 hours. Exchange has no role to play in any of the transactions). Withdrawal of the crypto currency usually takes 6 hours to 12 hours, Normal working day. In case there is any discrepancies, the case might be referred to further invtigation to compliance team, In such cases withdrawls might taken longer. Please note all withdrawals are manually scrutinized for security and risk profiles.

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A decentralized exchange for cryptocurrency, Alphaex is a platform operated & maintained completely by software. The exchange enables the participants to trade directly with each other in the market without involvement of any trusted 3rd party that processes trades. Its simple and easy.

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Please register using ‘Sign Up’ page and complete the registration form. After completing the form, click ‘Create an account’ button. An activation link will be sent to your email Id in few minutes. Just click that activation link and you’re good to go. Now, you can start your journey with Alphaex, right away!

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We try to keep costs low. We are constantly searching for new suppliers who can offer us the most competitive rates. Our current commission is always displayed prominently and our advertised price always includes all fees and taxes. Price transparency is something we take very seriously.

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Alphaex is available to all the registered customers over the age of 18 years. No one under the specified age can use the Alphaex services.

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Bitcoin payments are easier to make than debit or credit card purchases, and can be received without a merchant account. Payments are made from a wallet application, either on your computer or smartphone, by entering the recipient's address, the payment amount, and pressing send. To make it easier to enter a recipient's address, many wallets can obtain the address by scanning a QR code or touching two phones together with NFC technology.

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As payment for goods or services. Purchase bitcoins at a Bitcoin exchange. Exchange bitcoins with someone near you. Earn bitcoins through competitive bitcoin mining. While it may be possible to find individuals who wish to sell bitcoins in exchange for a credit card or PayPal payment, most exchanges do not allow funding via these payment methods. This is due to cases where someone buys bitcoins with PayPal, and then reverses their half of the transaction. This is commonly referred to as a chargeback.

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Bitcoin is a consensus network that enables a new payment system and a completely digital money. It is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. From a user perspective, Bitcoin is pretty much like cash for the Internet. Bitcoin can also be seen as the most prominent triple entry bookkeeping system in existence.

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Nobody owns the Bitcoin network much like no one owns the technology behind email. Bitcoin is controlled by all Bitcoin users around the world. While developers are improving the software, they can't force a change in the Bitcoin protocol because all users are free to choose what software and version they use. In order to stay compatible with each other, all users need to use software complying with the same rules. Bitcoin can only work correctly with a complete consensus among all users. Therefore, all users and developers have a strong incentive to protect this consensus.

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From a user perspective, Bitcoin is nothing more than a mobile app or computer program that provides a personal Bitcoin wallet and allows a user to send and receive bitcoins with them. This is how Bitcoin works for most users. Behind the scenes, the Bitcoin network is sharing a public ledger called the "block chain". This ledger contains every transaction ever processed, allowing a user's computer to verify the validity of each transaction. The authenticity of each transaction is protected by digital signatures corresponding to the sending addresses, allowing all users to have full control over sending bitcoins from their own Bitcoin addresses. In addition, anyone can process transactions using the computing power of specialized hardware and earn a reward in bitcoins for this service. This is often called "mining". To learn more about Bitcoin, you can consult the original whitepaper.

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Yes. There is a growing number of businesses and individuals using Bitcoin. This includes brick and mortar businesses like restaurants, apartments, law firms, and popular online services such as Microsoft, Dell, and Newegg. While Bitcoin remains a relatively new phenomenon, it is growing fast. At the end of March 2016, the value of all bitcoins in circulation exceeded US$ 6.5 billion with millions of dollars worth of bitcoins exchanged daily.